Phuket Island - Clearance

Sep 07, 2024

Phuket - Ao Chalong: Clearance Procedures

This is a Port of Entry. For full details on clearing into and out of Thailand see Noonsite's Thailand Formalities.

Online registration is required if this is the first time you have entered Phuket, with the details of the yacht and crew.

This can be done at the "Yacht Control Center" on arrival (where someone will assist you with registration and completing the forms), or if you wish you can attempt this in advance at http://yacht.phuket.go.th.

Be aware of the rules for crew and guests when you check-in. Remember if your crew are leaving the boat in Phuket, they should be registered as passengers (see Thailand Immigration for more details).

You must check-in within 24 hours of arrival.

railings on a pier with a trolley parked next to them - blue water behind and the other side of the water a round building with glass and a flat roof
Ao Chalong Pier

Office Hours:

Yacht Control Center Open Daily
Check-in: 09:00 to 14:45
Check-out: 09:00 to 14:10
Lunch break: 12:00 to 13:00

Notes:

  • Prices vary if you clear in on a week day, at the weekend or during a Thai holiday. Fees are higher if not clearing on a normal week day.
  • On a Sunday the Harbor Master is officially closed (so wait until Monday). If you do need to check in on a Sunday you will have to pay additional fees (see below).
  • All crew must be present for photographing and fingerprinting.

Access to Ao Chalong Pier:

The pier at Ao Chalong has offices at the end housing all the officials required for clearance (Ao Chalong One Stop Services). This is intended to be a one-stop check-in/out service. Immigration, Customs and the Harbour Master are all based in this building, located three quarters of the way down the pier on the right, and the process is reported to be quick, no more than 30 minutes in some cases.

All the crew need be present for clearance, which can take as little as 20 minutes depending on how many "boats" are ahead of you in the queue.

Remember, your AIS must be on at all times.

Docking at the "marina" attached to the pier is not advisable as the pontoons are not robust and it is a commercial pier. Find a suitable anchoring spot and dinghy into the marina. At the foot of the one-stop centre is a makeshift dinghy dock. It is also possible to bring your dinghy to the beach on the tide.

The pier shuttle buses carry passengers for 10 Baht (return) – tickets purchased at the office near where the buses park. Bicycles are no longer allowed down the pier unless they have special permission.

General Clearance Process:

Remember to take your passports, yacht registration (have three copies of everything) plus the original of the zarpe from your previous port. It does make the whole clearance process much quicker and simpler.

Whilst all the paperwork and forms can take some time the first time you do it, once the information is in the system subsequent visits are much faster.

Once you have registered on the computer system, you must visit the authorities in the following order:

1. Harbour Master / Port Captain

Closed Sundays.

Yachts must check in with the Harbour Master as well as Customs and Immigration - visit him first; some vessels caught without a harbour clearance have been fined 5,000 Baht.

Even if a boat leaves Phuket province and cruises to Krabi Province, clearance should be done at the Harbour Masters office for the trip.

2. Immigration

A photograph is taken of all crew and passengers, who must be present during clearance (both in and out). The camera in the immigration office is the same as they use at the airport. Immigration will also do a four-finger scan of your right hand.

According to officials, regular checks of vessels will be carried out by Immigration officers to ensure compliance with Thai law. However, in reality, limited manpower means that this particular new rule is very difficult to maintain and enforce.

Visa Extensions: Yachts get a 30 day on arrival visa and can extend it by 30 days at immigration. Immigration now requires proof of residence for visa extensions, which can be a letter from a marina and your berth number or a hotel etc. if you are living ashore. The fee has gone up to 1900 Baht.

If crew overstay their 30-day visa they are subject to a fine. This must be paid before checking out with your boat.

3. Customs

The best time to check-in with Customs is 10.00-11.30 as they often have an extended lunch break.

Documents required include Customs Declaration Form in duplicate, Schedule 1 or Form No. 372 (and a copy), Ships Registration Certificate (and a copy), Original Port Clearance from previous port, Passports (and copies), AIS Certificate (copy).

Customs also require a photo of the yacht with the boat name clearly showing. You can WhatsApp this to them and they will print it out in black and white and attach it to the boat file.

Photocopies can be made at the reception office for 10BHT each.  Make sure you have the right change.

Customs here are abiding by the new rules and give boats a 6-month permit to stay straight away before any extensions are applied for.

4. Quarantine

A visit to quarantine may be required

Fees:

Local council fees for yachts checking into Phuket no longer exist during normal working hours (Monday to Friday). All fees are paid on departure.

Immigration:
Normal Hours: 200 Baht
Sat/Sun & Holidays: 310 Baht
If you have left Thailand by plane since you cleared in, there will be an additional fee of 1,000 Baht on departure.

Customs:
Normal Hours: No charge for inward clearance, 200 Baht for outward clearance.
Sat/Sun & Holidays: 800 Baht inward, 1000 Baht outward.

Harbour Master/Port Control:
No charges.
Sun & Holidays: 1000 Baht

Make sure you have the correct money and try not to turn up with 1000 Baht bills. All officials should give correct receipts.

Arriving from Langkawi

Yachts which take over 7 days to make the passage from Langkawi to Phuket may have some difficulties with Customs. There is no written regulation as to how long a yacht should take and this is what Customs take advantage of if they need some “tea money”. If you are unhappy about the proceedings don’t feel threatened – but inform the person (after writing his name down) that you wish to go to Phuket Town main office to discuss the issue of added charges. In reality, it should be no more than around 300 Baht. You might be shown a book of supposed fines receipts to convince you the request is legitimate. All you will be seeing are others that have been fooled and paid. Be cool, noticeably not agitated, in control and calm as well as polite when questioning any added charges. Anything above 200-300 Baht should be questioned.

AIS Requirement

AIS is now mandatory for all in-coming and out-going yachts. Failure to have an AIS transponder can result in a substantial fine.

The Authorities have stated the following:

IMPORTANT NOTICE (EFFECTIVE 1 JANUARY 2016)

It is mandatory for all foreigner yachts coming into Phuket, Thailand and outgoing from Phuket, Thailand to be equipped with an Automatic Identification System (AIS) or AIS Class B system or higher class appropriately. AIS must be ACTIVE when coming into Thai water or leaving Thai water or moving to somewhere else. Marine department allowed to turn off the AIS transmitter while the yachts stay in Marina or Hardstand. For more information, please contact Marine Department, Phuket Branch.

Clearing Out:

Note check-out: 09:00 to 14:10.

The clearing out process will take at least an hour, so arrive in plenty of time. Leave your AIS switched on and know your MMSI number, or there will be a delay at the Harbour Master's office.

Go first to the registration office, then the Harbour Master, then Immigration and Customs.

You have 24 hours to leave Phuket.

Notes:

  • On departure Customs will want to see the Customs Declaration issued on arrival, schedule 6 or form no. 373 Declaration for Ships Outward, Registration Certificate (and a copy), Passports (and a copy), AIS Certificate (copy).
  • If sending someone to carry out arrival or departure clearance for you, be sure to send them with a letter of authorization.
  • You only have to check out with the Harbour Master if you are cruising to another province, i.e. Krabi, Phang Nai etc. HOWEVER, be sure to get official clearance papers and visit the Harbor Master to get departure confirmed, so as not to risk a fine. See comments for details.

Last updated:  September 2024

If you have information for this section, or feedback on businesses used, please let us know at editor@noonsite.com. We also welcome new information about businesses you have used (see Related Businesses).

Next Section: Profile: Docking
Related to following destinations: Phuket Island, Thailand

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